Price excluding VAT for one (1) Zettle Terminal without barcode scanner. By accepting these Payment Terms, you accept that, upon reaching these thresholds, the Commercial Entity Agreement(s) will automatically apply between you, us and the relevant Acquirer, respectively. There is no lock-in contract, so you can cancel any time at no extra cost. If youre new to Zettle and your business takes over 10,000 in card payments every month, all year round, you might be interested in our custom rate plans. Scheme fees per transaction vary depending on: Card type (e.g. The Card Scheme Rules applicable to merchants and the Specific Terms relating to the payment methods you have signed up for will form part of your agreement with us. It's suitable for most types of businesses and integrates with a host of software, so you can build what works for you. We will only process Card transactions that have been authorised by the applicable Card Scheme or Card issuer, as the case may be. We assume no liability to verify or otherwise control gift cards issued by you to customers, and you are solely responsible for providing accurate descriptions, information and content relating to gift cards issued by you under the Zettle Gift Card Service. In addition to what is set out in section 10 of the General Terms and Conditions, you agree that we may from time to time be required to report to revenue or tax authorities, as required by law, your name, address and information regarding transactions processed by us on your behalf through your use of the Payment Service. et Cie, S.C.A. Terminal Printer & Dock and Terminal with barcode scanner are sold separately. You agree that you will not provide any false or misleading descriptions of any payment transaction that you submit through the Payment Service and that the descriptions given within itemised transactions will be an accurate and true description of the products and/or services being purchased. If you do not agree to these Payment Terms and Conditions (or if you do not have the right to bind the company or other business entity you are representing), you are not permitted to access or use the Payment Service. Payouts to your Bank Account are executed, at least in part, by third party financial institutions. In addition to the fees set out in the fee schedule, we also pay fees to other parties involved in the payment flow. My client pays 1.75% of the transaction value on sales made via her IZettle machine. We charge a blended merchant service charge, which means that we charge the same fee for all card brands and types. Zettle uses Bambora and Elavon as its acquirers in the EU. Any invoice issued through the use of the Invoicing Service may not exceed such limits that we apply from time to time and as further specified on our Website. The interchange fees and scheme fees charged by Bambora and Elavon are separately provided in the fee schedule. In order to receive funds from your Zettle Account, you must designate and, if we so request, verify a bank account held in your name in a bank in the United Kingdom (Bank Account). Notwithstanding the above or any other provision of these Payment Terms and Conditions and in addition to what is set out in section 15 of the General Terms and Conditions, you agree to defend, indemnify, and hold us, our Acquirers, the Card Schemes and each of our respective directors, agents, affiliates, service providers, and representatives harmless from and against any claim (including all third-party claims), cost, suit, demand, loss, liability, damage, action, proceeding judgment, penalty, interest and expense (including without limitation reasonable attorneys fees) arising out of or relating to: a) any actual or alleged breach by you of any provision of the Card Scheme Rules, b) any payment transaction submitted by you through the Payment Service, and c) third party indemnity obligations we incur as a direct or indirect result of your acts or omissions (including indemnification of any Acquirer, service provider, or Card Scheme). You agree to assist us when requested, at your expense, to investigate any transaction processed through the Payment Service. There are specific Fees associated with processing Manual Card Entry transactions, as set forth on the PayPal.com Website. you may not submit any transaction for processing which is originating from sales or activities offered by other parties, g) submit any transaction for processing that you know or should have known to be fraudulent or not authorised by the customer, h) act as a payment intermediary or aggregator or otherwise resell the Payment Service, i) submit for processing any transaction representing the refinancing of an existing obligation of a customer, j) require any customer to waive its right to dispute a transaction, k) require any customer to disclose his/her PIN at any point during a Card transaction, l) print data referencing any customer's PIN or card number on any receipt, or m) process one purchase of goods and/or services as several payment transactions. For more information about our fees, please read here. The transaction fee is set at a flat rate of 1.75% for all card reader transactions, and there are no monthly fees or hidden costs. The nature and extent of consumer protections may differ from those for firms based in the UK. . The acquirer is the party that processes and settles the payment from your customer to Zettle. You undertake to: a) maintain a fair return, cancellation or adjustment policy, b) disclose your return or cancellation policy to customers at the time of purchase, c) not give cash refunds to a customer in connection with a Card transaction, unless required by law, and d) not accept cash or any other item of value for preparing a Card transaction refund. For more information, please visit our Website. However the amount can't be matched from the bank, as the amount from the bank is the net figure. We may add, delete and amend certain payment methods at any time and the Card Scheme Rules and the Specific Terms may also be amended from time to time in accordance with the relevant terms and conditions. You receive a 1% (of gross) payment fee and receive 118.80. We may recover the amount of any Chargeback and any associated fees, fines, and/or penalties assessed by the Card Schemes or our Acquirers from funds credited to your Zettle Account or paid out to your PayPal Account or any other funds due to you under these Payment Terms and Conditions. These terms and conditions, including the terms, policies, guidelines and instructions referred to herein ("Zettle Pro Terms") constitute a legal agreement between iZettle Merchant Services AB, a limited liability company, registered in Sweden under company number 556812-2674, with our registered office at . I'll be here to answer them . We've made the app easy to use, with features to help you take payments in store and remotely, track sales with powerful reporting, manage stock and much more. We will only attempt to correct transactions that you process incorrectly if you notify us of such error without undue delay and no later than sixty days of when the error first appeared on your electronic transaction history. These payment terms and conditions, including the terms, policies, guidelines and instructions referred to herein, (Payment Terms and Conditions) and the general terms and conditions governing your access to our services (General Terms and Conditions) constitute a legal agreement between PayPal (Europe) S. r.l. Terminal pricing and fees subject to change. You agree that we will determine the extent of such guarantees or other security. If your annual Card transaction volume exceeds the amount specified by the Card Schemes Rules, you will need to enter into additional agreements directly with our Acquirers (Commercial Entity Agreements). If you use only the Payment Service and do not have a PayPal Account, you have a stand-alone Zettle Account ("Zettle-only Merchant"). Terms and Conditions for Zettle Pro. We are responsible for protecting the security of Card information in our possession. If we do process such refunds and it results in a negative balance to your Zettle Account, you agree to pay all funds owed to us immediately on demand. These subsections set out the authorisation(s) you will need to grant us to transfer funds credited from your Zettle Account to your Bank Account or PayPal Account (as the case may be). By accepting these Payment Terms and Conditions, you agree that you will not use the Payment Service to accept payments in connection with the following businesses or business activities without our express written approval, which approval we may withhold or revoke in our sole discretion where we find this to pose a risk to our business and/or reputation: a) private healthcare services, b) gambling and betting services (irrespective of if such gambling and betting services are provided in accordance with all applicable laws and authorised by all applicable regulatory authorities), c) financial services (irrespective of if such financial services are provided in accordance with all applicable laws and authorised by all applicable regulatory authorities), d) gift cards (other than as set out in section 3 and section 28 as well as in accordance with our General Terms and Conditions), e) services involving the organisation of planned public or social events, such as sale of tickets, or f) transportation and travelling. HMRC guidance seems to state it is not exempt but I havent ever seen a credit card fee from someone like iZettle subject to VAT? Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authoritys website. Although, not always lower compared to many UK merchant account fees. Fill in the form and well get back to you. All the products the client sells are VATable. In addition to what is set out in section 11 of the General Terms and Conditions, you acknowledge that we are required to report your business name and the name of your beneficial owners and/or principals to the MATCH listing maintained by MasterCard and accessed and updated by American Express, and the VMAS database upheld by Visa, if applicable, pursuant to the requirements of the Card Scheme Rules. You agree to comply with any such requests without undue delay. Ordinary card reader price 59 excl. Subject to availability. An authorised payment transaction may not be withdrawn by you or your customer after the end of the day on which your customer authorised the transaction. The Payment Service can be used to accept card transactions with most credit, debit and other types of cards (each a Card) bearing the trademarks of the Card Schemes as further specified on our Website. You are solely responsible for issuance and management of gift cards. We charge per transaction there are no hidden fees or lock-in contracts. Once we have obtained, collected and verified all your information, we will assess whether you are eligible to get access to and use the Payment Service. If you do not respond to our notice within thirty days, we will automatically close your Zettle Account and any funds that we hold on your behalf will be handled in accordance with applicable law. The fee you pay to us is not affected by any of these fees. Check out our price list below to find the perfect complement to your business, or get in touch to find out about our special custom rates. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authoritys website. Customers may receive an electronic receipt via email or SMS, rather than a paper receipt. You are also responsible for providing customer services for buyers and holders of gift cards. et Cie, S.C.A. PayPal's fee drops to 1% after passing the 15,000/month . The transaction fee is set at a flat rate of 1.75% for all card reader transactions, and there are no monthly fees or hidden costs. * Fees are subject to change. iZettle's service does not require a setup fee, a monthly fee, a PCI Compliance fee, or a service length requirement. The App will prompt you as to what verification is necessary, based on a customers Card. You must provide us all information and documentation in your possession as to the circumstances of any such error and/or unauthorised or illegal use of your Zettle Account and take all reasonable steps requested by us to assist in our investigation. Click Save and New . Price includes a USB cable for charging. Your continuing use of such payment method constitutes your consent and agreement to such additions, deletions or amendments. Our Acquirers and the Card Schemes may from time to time impose certain limits on Merchants annual Card transaction volume through the use of the Payment Service. You may not use the Payment Service to carry out Card transactions with your own Cards or any Cards that are issued in your name. I note there is no VAT on iZettle charges and others who offer the same service. You authorise us to share information with law enforcement about you, your transactions, or your use of the Payment Service if we reasonably suspect that your Zettle Account has been used for unauthorised, illegal, or criminal purposes. Thank you - Just seen this re: Go Cardless? . You need a Zettle control account in the software. If the error results in your receipt of less than the amount to which you were entitled, we will credit your Zettle Account for the difference. GoCardless is now required to charge VAT across all of the fees that we charge for our services provided to merchants located in the UK and France. Your money arrives in your account in 1-2 working days. While iZettle doesn't publish the actual breakpoints, they do have a calculator on their website, which allows you to calculate the exact transaction fee for any monthly card turnover. After designating a Bank Account, you authorise and instruct us to initiate payment of funds credited to your Zettle Account to your Bank Account. Wall plugs are not currently offered for sale by Zettle. This is troublesome because any receipt that is produced by iZettle is simply not eligible and it makes accounting troublesome when paired with transactions with correct VAT. VAT (using VAT Margin Scheme) should be paid on 16.67% of 235.45 (sale price minus purchase price of item). PayPal (Europe) S. r.l. All Zettle hardware is a one-off purchase with no recurring costs and our POS app is free to download, so you only pay for the transactions you process. How to claim VAT on Stock Donated to charity. To access and use the Payment Service, you must create a Zettle Account as described in section 1 of the General Terms and Conditions. Information at my.zettle.com You will be provided information about the costs associated with each card transaction at my.zettle.com. If the error results in your receipt of more than the amount to which you were entitled, we will debit the extra funds from your Zettle Account or PayPal Account. The transaction fee is set at a flat rate of 1.75% for all card reader transactions, and there are no monthly fees or hidden costs. *Youll find the full list of transaction fees for all accepted payment methods on our pricing page. All refunds and adjustments related to Card transactions must be made to the customers Card. By creating a Zettle Account (defined below) you accept and agree to comply with these Payment Terms and Conditions. If we are unable to recover funds related to a Chargeback for which you are liable, you will pay us the full amount of the Chargeback immediately on demand. If these funds are not sufficient, you understand and agree that we are not obligated to process the refunds. Also, when I reconcile iZettle payments into the account there doesn't appear to be an option to recognise VAT. The Payment Service is a payment service exempt from VAT. In addition to what is stated in section 22 of the General Terms and Conditions, we may terminate these Payment Terms and Conditions or your use of all or part of the Payment Services or suspend or close your Zettle Account or PayPal Account, without prior notice to you: a) upon request of a Card Scheme, an Acquirer, or a service provider, b) if our agreement with an Acquirer or Card Scheme expires or terminates for any reason, c) if we are de-registered as a payment facilitator by a Card Scheme, an Acquirer, or a service provider, d) if in our reasonable opinion, your activities or actions are damaging to, or may damage, our image or reputation or the image or reputation of a Card Scheme, an Acquirer, or service provider, e) if you have signed up for the Payment Service as a company or other business entity and there is a change of control of such company or other business entity, f) if owners or other persons associated with you appear on European or American sanction lists (such as OFACs SDN list and the EUs list of economic sanctions or list of terrorists), or g) if your Designated Account is your PayPal Account and your PayPal Account is closed down, either by us or by you. Any liability for the use or misuse of your gift cards, and any third party claims arising from or relating to your gift cards, are your sole responsibility. When issuing an invoice through the Invoicing Service, your customer will receive an e-mail, which includes the invoice and a link to a website where your customer can pay the invoice online. Do I need to charge VAT to client for Freelancer? 3 - Zettle pay the net to client. The Zettle Gift Card Service does not include the supply of physical cards or other value certificates. Zettle may also make other charges that are not exempt. We reserve the right to designate an amount of funds that you must maintain in your Zettle Account and/or accrue a reserve on your behalf (a Reserve) to secure the performance of your payment obligations under these Payment Terms and Conditions or such other requirements that we may determine to be necessary to protect against the risk associated with our business relationship with you. On my iZettle account the VAT setting ("MVA-instilling" in Norwegian) is set to 8%, but every transaction comes in as 0% VAT. Further, you agree to inform your customers about the expiration date of the issued gift card as set out on the receipt you are liable to provide in accordance with section 11. This section 16 applies only if you are a Zettle-only Merchant or Connected Merchant as described in section 1 above. Prior to November 2018, fees on the invoices were based in United States Dollar (USD). We will only begin permitting you to process transactions after we have determined that you are eligible for access to and use of the Payment Service. For VAT purposes, during the term of the swap there is a continuous supply of services and, to the extent that any money changes hands, there is an exempt supply under the VAT Act, Schedule 9 . No record of the 4.55 iZettle fee as it is charged before we even see the money from this sale. Such change can be made unilaterally by us, the Card Scheme Rules administrators, or the Third Party Payment Providers without notice but we will try to inform you in advance. GoCardless is now required to charge VAT across all of the fees that we charge for our services provided to merchants located in the UK and France. Price includes a USB cable for charging and wall plug. Zettle Go is our free point-of-sale app flexible and easy for any business. Once we have verified your Designated Account (if applicable), we will take commercially reasonable efforts to initiate payout of funds (less our Fees, Chargebacks, reserve, refunds, reversals, claims and other funds owed to us) to your Designated Account on the business day immediately following the business day on which we received the funds on the Client Account, unless otherwise set out in these Payment Terms and Conditions. Check it out here. We reserve the right to amend our Fees at any time in accordance with section 23 of the General Terms and Conditions. If these funds are insufficient, you understand and agree that we are not obligated to process the refunds. Customer Information may include e-mail address, name, address, personal identification number (or equivalent), trade name, registration number, telephone number and information concerning the purchase. Under the PSRs and EMRs, a person providing payment services or issuing electronic money without FCA authorisation or registration in reliance on the exclusion known as the limited network exclusion (LNE), must notify the FCA where the total value of the payment transactions executed through such services and/or made with the electronic money in any period of twelve months exceeds 1 000 000 euros (or its equivalent in foreign currency). If we determine that you are incurring an excessive number of Chargebacks or that Chargebacks related to you are too frequent, we may establish controls or conditions governing your Zettle Account or PayPal Account, including without limitation: a) creating a reserve in an amount reasonably determined by us to cover anticipated Chargebacks and related fees, penalties or fines, b) suspending your access to and use of the Payment Service, and/or c) terminating and closing your Zettle Account or your PayPal Account. Through the Zettle Account settings, you may select the frequency of the payout of funds to your Designated Account. If an authorised payment transaction is not executed properly or not executed at all, we will, upon your request, use reasonable endeavours to trace the transaction and attempt to rectify any errors that you or we discover and notify you of the result. This includes a transaction reference, the costs charged to you as a Zettle user and the amount of the transaction in the currency of the Zettle account. Price excluding VAT for one (1) Zettle Reader 2 per new business user. Additional information about the Zettle Gift Card Service can be found on our Website. You are responsible for providing information to your customers about the terms in these Payment Terms and Conditions applying to issued gift cards, for example that you may not provide a cash refund, that amount thresholds apply and that there are only certain payment methods that are accepted. Common questions in regards to our Terms & Conditions, Sign up to Zettle and connect with your Paypal account, How does the Zettle app work with the reader, Amount reserved in customer's bank account, How to scan a barcode using your smartphone or tablet, Connecting your iPhone or iPad to the internet via your printer, The Zettle Terminal built-in barcode scanner, How to write terms and conditions for your invoices, Changing email address and account settings, How we process contact details of cardholders, Reporting fake or suspicious emails and communication, Recording of telephone calls to Zettle's customer support. Subject to availability in your country, if you are a Full Merged Merchant, you may also use the Payment Service to process transactions where neither the customer nor the Card are present at the time of transaction and you manually key in the card number, expiration date, security code, and other required information via the App (Manual Card Entry). You may only accept payment for gift cards through such payment methods offered by us from time to time in your jurisdiction, such as Card payments or cash. Zettle Dock and Reader are sold separately. My understanding from HMRC VAT Notice 701/49 Para 4.8 is that there is no VAT on these fees. When using the Invoicing Service you agree that we are not responsible, for, will have no liability in respect of, and that you are solely responsible for a) issuing, managing and administrating the invoices generated through the use of the Invoicing Service in accordance with all applicable laws, rules and regulations and your privacy policy, b) the accuracy and completeness of your invoices, c) ensuring that your customers pay in accordance with the invoice issued through the use of the Invoicing Service, d) any payment instructions being incorrect, e) funds that, due to you providing incorrect information to us, have been transferred to a bank account that does not belong to you, and f) the recipient of the invoice having such technical installations, firewalls, domains, software etc. I note there is no VAT on iZettle charges and others who offer the same service. If the IZettle fees are not VATable then should I make an adjutment to sales via a journal Debit IZettle Fees 175 Credit VAT Output 29.16 Credit Sales 145.84 to account for the VAT. Refunds are free to process and you also get the transaction fee refunded. Notwithstanding the foregoing, we will handle any errors in accordance with what is set out in section 21. It is based on your transaction volume during one calendar month and is charged as a % of the transaction amount. We will assume that you are the sender of any transactions and other instructions to us when sent using your Account Credentials. Refunds processed through the Payment Service must be submitted within thirty days of the original transaction. I note there is no VAT on iZettle charges and others who offer the same service. Refunds are free to process and you also get the transaction fee refunded. The interchange fee and scheme fee may vary depending on which acquirer we use. In addition to what is set out in section 15 of the General Terms and Conditions, you are responsible for all Chargebacks, reversals, refunds, fees, fines, penalties and other liabilities incurred by a third party or us caused by your access to and use of the Payment Service and/or arising from any breach by you of any provision of these Payment Terms and Conditions. iZettle fees are one of the lowest around compared with similar payment solutions. Your issuance of gift cards via the Zettle Gift Card Service is subject to VAT. The download link will appear above the breakdown of your activity for the month. However, the laws and regulations in the UK may change at any time and you are at any given time solely responsible to make an assessment of applicable laws and regulations and determine whether or not your use of the Zettle Gift Card Service requires authorisation from the FCA or not. For the same fee, iZettle Go also offers the more flexible pay by link option, where a simple payment link can be sent by sms, email, or through WhatsApp or Messenger. We reserve the right to amend these Payment Terms and Conditions in accordance with section 23 of the General Terms and Conditions, or a shorter time if so required by the Card Schemes or a Third Party Payment Provider, as necessary to comply with the Card Scheme Rules or otherwise address changes in the Payment Service. Deemed authorised and regulated by the Financial Conduct Authority. (R.C.S. Your use of the Zettle Gift Card Service may mean that you are: a) issuing electronic money in the United Kingdom, which may require you to be authorised by, or registered with, the Financial Conduct Authority (FCA) as an electronic money institution (EMI) pursuant to the Electronic Money Regulations 2011 (EMRs); and/or b) providing payment services in the UK, which may require you to be authorised by, or registered with, the FCA as an EMI pursuant to the EMRs, with permission to carry out payment services; or as a payment institution (PI) pursuant to the Payment Services 2017 (PSRs). And settles the payment from your customer to Zettle charge VAT to for... Or lock-in contracts a payment Service is subject to VAT fee you to... Same fee for all accepted payment methods on our pricing page with barcode.. The applicable Card scheme or Card issuer, as the case may be we charge per transaction there are hidden... 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