Proprietary marks and notices. How we will make the reimbursement. If you prefer to set a different time for delivery or treat the contract as at an end and receive a credit to your account, please let us know using one of the contact methods set out in clause 1.2 (How to contact us). One-third of the worlds food also goes to waste, increasing the nasty greenhouse gases swarming the planet we call home. You can either scroll down to read these Terms in their entirety (which we recommend you do), or click on one of the links below to go straight to the section you are interested in. Friday 7am- 7pm and from 9am - 5pm on Saturday. except in the course of permitted sharing as set out in clause 10.4(a) (How you may use our App), not sell, resell, rent, lease, sub-license, loan, publish, distribute, redistribute, provide, or otherwise make available, the App or Website in any form, in whole or in part to any person without prior written consent from us; not display (in part or in whole) our App or Website as part of any public performance or display unless such use would not constitute a copyright infringement or breach legal rights of any person (including corporate entity) or is specifically permitted by us; not copy the App or Website, except as part of their normal use or where it is necessary for the purpose of back-up or operational security; not translate, merge, edit, adapt, vary, alter or modify, the whole or any part of the App or our Website nor permit the App or Website or any part of them to be combined with, or become incorporated in, any other programs, applications or digital content except as necessary to use the App and Website on devices as permitted in these Terms; not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the App or Website nor attempt to do any such things, except to the extent that (by virtue of sections 50B and 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are necessary to decompile the App or Website to obtain the information necessary to create an independent program that can be operated with the App or Website with another program, not attempt to, or assist, authorise or encourage any person to circumvent, disable or defeat, interfere with or disrupt the safety, security or performance of our App or Website; and. How we may contact you. These Terms are only available in English. Feedback is what helps us grow as a company to know what's good, what could be better, and what we need to take a hard look at.I'm sorry to hear that your orders were delivered after you requested to pause them over the festive period, and that there was an order which never arrived. collect or harvest any information or data from our App, Website or our systems or attempt to decipher any transmissions to or from the servers running our App or Website. Real revenue driver. We also collect your empties (and whistle However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy or breach by us of our duties under applicable laws, we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us. When you exercise your right to price reduction, we will refund to you the difference between the price you paid for the Goods and the reduced price. Can't fault the quality of the produce etc nor the guarranteed delivery time.Am trying to change my password as I've forgotten it via the app,so I can order different things . Contact Us Sign up Modern Milkman Blog Locations Terms & Conditions Within minutes I get directly in touch with founders of cutting edge companies that just raised money. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We are not a party to that contract, and will not be responsible to you or any other person for Mention Me failing to comply with their obligations under that contract. if you visit our service by clicking on our advertisement on social media or another website or app, the operator of that website or app may share information about you with us. The images of the products in our Shop on our Website or App are for illustrative purposes only. But we're passionate about How to change your Repeat Weekly Order: You can make changes to your Repeat Weekly Order(s) at any time up to 8pm on the day prior to the scheduled delivery day. However, pricing is over complicated and navigating between regular orders and one off orders is more difficult than it needs to be. Please let us know what right you want to exercise and the information to which your request relates. provide you with customer services (e.g. $20 Gift Card $20 digital gift card towards any Modern Milkman subscription $20.00 Qty: Add to Cart $50 Gift Card $50 digital gift card towards any Modern Milkman subscription $50.00 Qty: Add to Cart $100 Gift Card Company Info Email Format Tech Stack Website themodernmilkman.co.uk Industry Consumer Goods Location United Kingdom Revenue Less than $1M Size 51-100 Last funding date 2021-01-13 You may contact us by using the contact methods set out in the Who we are and how to contact us section of this notice. Although we have made every effort to display the colours accurately, we cannot guarantee that a devices display of the colours accurately reflects the colour of the products. They will then show our advertisements to those other people. However, this will not affect the processing before your withdrawal of consent. We will be sure to pass your feedback on to our team! Great fresh products, absolutely no plastic in sight which is great. What is included in the price of Goods. . . We are giving you personally the right to use our App. The choice of delivery days and frequency may vary in different geographical areas we cover, and we may change the delivery days upon reasonable notice to you. any access or data fees incurred from third parties (such as your internet provider or mobile carrier and other fees and taxes) in connection with your use of our App or Website on any device; and. Upon investigation, it looks as though your pin location isn't attached to your property. For example, our Website and/or App may become temporarily unavailable for maintenance, repairs, updates, upgrades, or due to network or equipment failures. Delivery frequency and days. We may share your information with third parties for the purposes set out in this notice. Thanks for giving us a try and I'm sorry it hasn't worked out this time.Thanks,Charlotte. disclose your personal data to professional advisers (e.g. You'll then be asked if you want your delivery paused for 1 . The third party advertising provider will use that information to match it against the list of their own users. You may be able to manage your App update preferences in your App Platform settings or your device settings. Delivery costs may vary from time to time. We're here to answer any questions about our service, products or anything else related to your milkround (apart from what your neighbours order). Not to be subject to automated individual decision-making. They dont make it clear that theres a delivery fee either so Modern Milkman might look like the cheaper option at a glance but it isnt. details of orders made and processed; details of payment received/made; details of invoices received/issued; details of cards used for payments; products purchased and prices paid; how you use and navigate the app and website; details of enquiries submitted by you through our website, app or emailed to us; information obtained through networking; assumptions about your predicted buying behaviour and interests based on the usage data we collect about you. This includes, if you want: If you wish to exercise the above rights, we may ask you to provide evidence that the Goods do not meet the legal requirements (see clause 9.1 (Your statutory rights)). We're delighted to hear that you decided to join us back on our rounds and that you're happy with the improved service. Copyright 2019 2020 Modern Milkman Ltd. Our trade marks. Kind regards, Vicky. Fresh ways to reduce plastic waste Milk New If you cancel an order made using a Coupon, the Coupon credit will not be restored to your account and the Coupon cannot be re-used. Item orders are generally subject to minimum order values, which continue to apply regardless of whether payment or part-payment is by way of a Coupon. The Modern Milkman is changing the face of dairy by giving it to you straight. If you think that any of the products you have received are not as described, are not of satisfactory quality, or are otherwise faulty or defective, then please let us know by contacting us using one of the contact methods set out in clause 1.2 (How to contact us). We may amend these Terms from time to time, for example, to reflect changes in law or best practice, or to deal with changes we introduce to our Products. Our drinks come in returnable glass bottles, just like the good old days, and our plastic free produce arrives in home-compostable, recyclable, or return-and-reuse packaging. Our Shop: Repeat Weekly Order and One Time Orders, Your rights if there is a problem with a product, https://themodernmilkman.co.uk/contact-us/, using the chat feature available in our Website or App; or, You can set up a Repeat Weekly Order for weekly deliveries of Goods to you, on your chosen days (for example, Mondays and Fridays). Have questions? The Modern Milkman specialises in package/freight delivery. You can find a copy of Mention Me terms and conditions here. Mondays and Fridays) you wish us to deliver each of the Goods included in your order. When we say we, us or our in this privacy notice, we mean Modern Milkman Ltd, a company incorporated and registered in England and Wales with company number 11639509 and whose registered office is at 13 New Market Street, Colne, Lancashire, BB8 9BJ. I really like the fact that this company is using properly recyclable glass milk bottles to distribute organic milk, as well as supplying organic eggs.After a little difficulty initially getting my account up and running and logging on to their website, I am now delighted with the service they deliver.I have found that the service offered by their customer advisers is extremely friendly and helpful - highly recommended. The Modern Milkman is a weekly subscription-based box service that delivers fresh Oakridge milk (milked less than 24 hours ago) along with local farm fresh eggs, butter, yogurt and cheese right to your doorstep. If you live in Northern Ireland, you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts. At your earliest convenience, please could you provide us with some more details with the link that's been emailed to you from Trustpilot? The products in our Shop on our Website or App are for purposes. 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